Back when I started working in financial service in 1991, most people organised mortgages by going into their local bank or building society. Times have changed, branches have closed and automated telephone systems have made it difficult for people to get to speak to a potential lender or insurance company. That’s why I wanted to make organising a mortgage an easier and less stressful experience by offering my clients a personalised and convenient service.
People often find it difficult to take time off to meet a mortgage broker in person and/or sign paperwork so I am happy to conduct meetings at our local office in Steyning or in a client’s home. Being easily available by phone or email also means I can keep clients informed of every stage of the process and can answer questions or concerns quickly.
Working for Compass Mortgages allows me to focus on looking after my new and existing clients in a way that offers them the best possible service. It makes me feel good to know I’m providing my clients with the most appropriate ways to finance their home or protect their family.